Loss leader – Product sold below cost
Caveat Emptor – “Buyers Beware”
Consumers Association Ireland – Voluntary agency campaigning for consumer rights
Receipt – Proof of purchase
Consumer – Someone who buys goods or uses services
Small claims court – Deals with claims of value less than €1,270
Monopoly – Only one manufacturer or supplier provides a service eg ESB
Needs – requirements for survival, such as food, clothing, and shelter
Wants – Those things which make our lives more comfortable but are not needed for survival
Services – work performed by a person for someone else
Redress – to set right
Guarantee – a written promise by a company to repair or change a product that develops a fault within a particular period of time
Advertising – a message, paid for by a company or organization, used to persuade consumers to purchase a particular product or service
Loss leader – Product sold below cost
Caveat Emptor – “Buyers Beware”
Consumers Association Ireland – Voluntary agency campaigning for consumer rights
National Consumer Agency – Enforces law in relation to goods and services
Receipt – Proof of purchase
Consumer – Someone who buys goods or uses services
Ombudsman – Helps consumer in complaints against government departments, health boards,local authorities and An post
Small claims court – Deals with claims of value less than €1,270
Monopoly – Only one manufacturer or supplier provides a service eg ESB
Impulse buying – Purchasing items on the spur of the moment
Goods – Products or items that can be bought or sold
Needs – requirements for survival, such as food, clothing, and shelter
Wants – Those things which make our lives more comfortable but are not needed for survival
Services – work performed by a person for someone else
Redress – to set right
Guarantee – a written promise by a company to repair or change a product that develops a fault within a particular period of time