LC Business

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Leadership

Leadership: Reflects a person’s ability to influence the actions and behaviours of others. “Lead by Example”

Delegation: Passing on responsibility for certain decisions or outcomes to others.

3 Types of Leader

Autocratic: Very Controlling, Motivates through fear and intimidation. “My way or the highway” E.g Steve Jobs at Apple

• Benefits: (1) Quick Decision Making (2) Effective in certain situations e.g Low Skilled Factories/ Manufacturing
• Drawbacks: (1) Demotivates Staff (2) Over Reliance on Managers - Managers are overloaded with decisions and may struggle to cope.

Democratic: are more likely to seek the opinion of others when making a decisions. E.g... (More)

Motivation: is about what makes people do things. (What makes people work)

Maslow’s Need Hierarchy Theory of Motivation!

1. Physiological Needs:

These needs are of the lowest-order and most basic needs of human beings. These involve satisfying fundamental biological drives, such as the need for food, air, water, cloth, and shelter.

2. Safety and Security Needs:

The second level of need in Maslow’s hierarchy is emerged once physiological needs are met. Safety needs involve the need for a secure environment, free from threats of physical and psychological harm. These needs find expression in such desires as economic security and protection... (More)

Communication: involves the exchange of information

Importance of Good Communication:

• Gets work done: It would be impossible to run a business without communication. E.g Workers need to communicate in order to complete tasks and assignments
• Improves coordination: Managers rely on effective communication to co-ordinate tasks around the world.
• Benefits Industrial Relations: Need to discuss issues with employees before they escalate. If minor problems are left unresolved, they may develop into major ones.
• Avoids costly mistakes: May cause Financial or Reputational (Bad PR)
• Reflects a changing work-environment: Modern workplaces = More Teamwork. Communication is key in empowering workers. It’s a... (More)