Communication: involves the exchange of information

Importance of Good Communication:

  • Gets work done: It would be impossible to run a business without communication. E.g Workers need to communicate in order to complete tasks and assignments
  • Improves coordination: Managers rely on effective communication to co-ordinate tasks around the world.
  • Benefits Industrial Relations: Need to discuss issues with employees before they escalate. If minor problems are left unresolved, they may develop into major ones.
  • Avoids costly mistakes: May cause Financial or Reputational (Bad PR)
  • Reflects a changing work-environment: Modern workplaces = More Teamwork. Communication is key in empowering workers. It’s a... (More)